Services/Software/APIs & integrations
APIs & integrations
Most 'system problems' are integration problems: platforms that don't talk to each other, data re-keyed by hand, processes that stall at every handoff. We design and build the connections that let your estate operate as one system under real production conditions.
When this is the right move
You'll recognise the signs.
The same data, typed in twice
A customer's details, a policy, an order: entered once in one system, then re-typed by hand into another, because nothing was ever built to connect them.
Integrations that fail silently
A payment or supplier connection breaks quietly overnight, and the first anyone knows is a customer complaint or a reconciliation that doesn't add up days later.
A legacy system with no API to speak of
The platform holding your most important data was never designed to connect to anything else, and every workaround adds another fragile link nobody wants to be responsible for.
A partner network stitched together ad hoc
Every supplier, broker or platform got its own one-off connection, built under time pressure, with no consistent approach to authentication, monitoring or failure handling across any of them.
How we deliver it
Structured to remove risk.
Integration work fails in quiet, unglamorous ways: connections built to pass a demo rather than survive a production failure, no monitoring so a break goes unnoticed until it's a customer's problem, and one fragile link becoming the whole estate's single point of failure. We build integrations with the error handling, retries and observability that production traffic demands from day one, connect even the oldest legacy platforms that were never designed to be connected to anything, and stay accountable for those connections long after they go live, not just on the day they're switched on.
01
Map the estate
We identify every system, data flow and manual workaround currently holding your operation together, and where connecting them would remove the most cost and risk.
02
Design the integration layer
APIs and connections are designed for the failure cases, not just the happy path, including authentication, retries and how each side behaves when the other is unavailable.
03
Build and test under real conditions
Every integration is tested against realistic volumes and failure scenarios, including the legacy systems and third-party platforms with the least forgiving APIs, before it carries live data.
04
Monitor and support in production
Once live, integrations are monitored so issues surface as alerts, not customer complaints, with your team able to see what ran, what it did, and step in when needed.
What you get
- API design and development
- Payment and third-party integrations
- Legacy system connectivity
- Monitoring, retries and error handling
What changes
- Data entered once, flowing to every system that needs it
- Integration failures caught by monitoring, not by customers
- Legacy systems connected without a costly replacement programme
- One observable, supported estate in place of ad hoc connections
Contact
Start with a conversation.
Whether you have a defined requirement, an ageing estate, or just a problem worth solving, we'll give you a clear, honest view of the way forward. Every engagement begins with discovery.
Start a conversation